These Terms and Conditions govern the services provided by MASS Freight Forwarding Company to its clients . By engaging the services of the Company, the Client agrees to the following terms and conditions:
1. Definitions
Freight Forwarding: The services provided by the Company, including but not limited to transportation, warehousing, customs clearance, and related logistics services. Client: The individual, company, or entity that engages the services of the Company. Goods: The cargo or merchandise to be shipped, stored, or otherwise handled by the Company. Carrier: The third-party company or service provider responsible for transporting the Goods.
2. Services
The Company will arrange for the transportation of the Client’s Goods using appropriate means, including but not limited to sea, air, or land transportation. The Company may, at its discretion, use third-party carriers, agents, or contractors to fulfill its obligations. The Company does not guarantee transit times or delivery schedules, which are subject to change due to various factors beyond the Company’s control.
3. Client Responsibilities
The Client agrees to provide accurate and complete information regarding the Goods, including but not limited to dimensions, weight, and nature of the items. The Client is responsible for ensuring that the Goods are properly packaged and labeled for transport. The Client must comply with all applicable laws, regulations, and customs requirements in relation to the shipment. The Client is responsible for obtaining any necessary licenses, permits, or certifications required for the shipment of the Goods.
4. Payment Terms
The Client agrees to pay all fees and charges associated with the freight forwarding services as outlined in the Company’s invoice. Payment is due upon receipt of the invoice unless otherwise agreed in writing. The Company reserves the right to impose interest on overdue amounts. The Company reserves the right to withhold Goods if payment is not made in full and on time.
5. Insurance
The Company does not provide insurance for the Goods unless explicitly requested by the Client and agreed upon by the Company in writing. It is the Client’s responsibility to ensure that adequate insurance coverage is obtained for the Goods being shipped.
6. Liability
The Company shall not be liable for any loss, damage, or delay to the Goods unless such loss, damage, or delay is due to the gross negligence or willful misconduct of the Company. The Company’s liability for any claim related to loss or damage to the Goods shall be limited to the amount of the fee paid for the specific service in question. The Company shall not be responsible for any indirect, consequential, or incidental damages, including but not limited to loss of profit, loss of market, or delay in delivery.
7. Claims
All claims for loss or damage to the Goods must be made in writing to the Company within 14 days of the delivery or the expected delivery date. Claims must include detailed information about the nature and extent of the loss or damage. The Company shall have the right to inspect the Goods in order to verify any claim.
8. Force Majeure
The Company shall not be liable for any failure or delay in performing its obligations under these Terms and Conditions due to causes beyond its reasonable control, including but not limited to acts of God, war, terrorism, strikes, natural disasters, or government regulations.
9. Termination
Either party may terminate the agreement by providing 30 days’ written notice to the other party. The Company may terminate the agreement immediately if the Client fails to comply with these Terms and Conditions or if the Client becomes insolvent or bankrupt.
10. Governing Law and Jurisdiction
These Terms and Conditions shall be governed by and construed in accordance with the laws of Any disputes arising out of or in connection with these Terms and Conditions shall be subject to the exclusive jurisdiction of the courts.
11. Severability
If any provision of these Terms and Conditions is found to be invalid or unenforceable by a court of competent jurisdiction, the remaining provisions shall remain in full force and effect.
12. Entire Agreement
These Terms and Conditions constitute the entire agreement between the Client and the Company with respect to the services provided and supersede any prior agreements, understandings, or communications.