At MASS Freight Forwarding LLP, we take your privacy seriously and are committed to protecting your personal information. This policy outlines how we collect, use, and safeguard your data when you interact with our services.
1. Information We Collect-
We may collect various types of personal information to provide you with our services. This includes, but is not limited to: Personal Identifiers: Name, email address, phone number. Financial Information: Bank details, billing addresses. Shipping Information: Address, order history, tracking information. Technical Data: IP addresses, cookies, and browser details when you use our website. We only collect information that is necessary for the fulfillment of services or as required by law.
2. How We Use Your Information
We use your personal information for several purposes, including: Service Delivery: To process your orders, manage shipping, and provide customer support. Communication: To inform you about your shipments, services updates, or respond to your inquiries. Legal Obligations: To comply with applicable laws and regulations. If you opt into marketing communications, we may use your contact information to send you promotional offers or newsletters, but you can opt out at any time.
3. Sharing Your Information
We may share your personal data with trusted third parties, such as: Logistics Providers: To ensure the smooth delivery of your shipments. Payment Processors: For secure transactions. Legal Authorities: If required by law or for fraud prevention. We carefully vet all third-party partners to ensure they comply with strong privacy and data protection standards.
4. Data Security
Your data is stored securely using industry-standard encryption and security protocols. We have implemented technical and organizational measures to protect your data from unauthorized access, loss, or disclosure.
5. Your Rights
You have several rights regarding your personal information, including: Access: You can request to know what data we hold about you. Correction: You can ask us to correct any inaccuracies in your information. Deletion: You can request that your data be deleted from our records. Data Portability: You can ask for a copy of your data in a structured format. To exercise any of these rights, please contact us using the information provided at the end of this policy.
6. Cookies and Tracking Technologies
Our website uses cookies to improve your experience. Cookies help us understand how visitors interact with the site, and we use this data to improve our services. You can manage or disable cookies through your browser settings.
7. Changes to This Privacy Policy
We may update this policy from time to time. If we make significant changes, we will notify you either by email or through an update on our website. Continued use of our services after such changes indicates your acceptance of the updated policy.
8. Contact Us
If you have any questions or concerns about our privacy practices, feel free to contact us at:
MASS Freight Forwarding LLP
Email: info@massfreightforwarding.com 